Download the e-book about creating a healthcare safety culture
Rules, protocols, guidelines and risk analyses – the so-called hard factors – are of the essence in order to ensure the provision of good and safe patient care. But it is the employees who determine organisational culture.
As in the aviation industry, healthcare invests more time to focus on the soft sides of safety. Transparency, openness and focus on learning instead of reproaching. Not blaming the individual but learning as an organisation takes centre stage. This enables healthcare organisations to learn systematically from mistakes, even each other’s mistakes, and this leads to an open culture.
This e-book describes:
- the organisational culture of the healthcare sector;
- interventions that contribute to creating a Just Culture;
- and how the software of The Patient Safety Company provides support.